
How do I book an appointment?
Appointments can be booked online 24/7 through our online booking system or by calling the salon during business hours. If you're unsure what service to book, we'd be happy to help guide you to the right appointment.
Do you accept walk-ins?
We welcome walk-ins when availability allows, but appointments are highly recommended to ensure we can accommodate your preferred stylist and service.
Why do you require a credit card on file?
A valid credit card is required to reserve your appointment time. Your card is securely stored and helps us protect the time reserved specifically for you.
What is your cancellation policy?
We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Appointments canceled with less than 24 hours' notice or missed without notice may be subject to a cancellation fee.
What happens if I'm running late?
Please call us as soon as possible. We'll do our best to accommodate you, but depending on the timing and your scheduled services, we may need to shorten or reschedule your appointment to avoid impacting other guests.
I don't know what service to book. What should I do?
No worries! Reach out to us by phone, text, or social media, and we'll help determine which service best fits your hair goals.
Do you offer hair treatments?
Absolutely! We offer a variety of customized treatments designed to improve the health, strength, hydration, and shine of your hair. Your stylist can recommend the best treatment based on your hair's needs.
Why should I purchase professional products?
Professional products are formulated with higher-quality ingredients and are designed to help maintain your color, improve your hair's health, and recreate your salon results at home.
How can I stay updated on promotions and events?
Follow us on Instagram and Facebook, subscribe to our email list, and visit our Promotions page to stay up to date on special offers, community events, and salon news.
Do you host special events?
Yes! Throughout the year we host fun events, seasonal promotions, community partnerships, and our annual Open House. Be sure to follow us on social media so you don't miss out!
Still have questions?
We're always happy to help! Give us a call, send us a text, or reach out on social media—we look forward to welcoming you to MC Salon.
